Therap is a secure online system used by agencies that provide services to individuals with developmental or intellectual disabilities. It helps support staff record daily notes, track outcomes, and stay compliant with care standards.
To use Therap, staff must log into their account through the correct portal. This article shows you how to log in, reset your password, and keep your account safe.
How to Log In to Therap
To sign in to your Therap account:
- Go to secure.therapservices.net
- Enter your Provider Code (given by your agency)
- Type your Username and Password
- Click the Login button
If you’re not sure about your provider code or login details, ask your supervisor or system administrator. Your agency may also use Single Sign-On (SSO), which links Therap access with your work email or other accounts.
Forgot Your Password or Locked Out?
If you forgot your password, click the “Forgot Password?” link on the login page. You’ll need your Provider Code and Username. If your email is on file, Therap will send you a reset link.
If you enter the wrong password too many times, your account may lock. In that case, contact your supervisor or agency’s Therap admin. Only they can unlock your account or help update login details.
Tips for Secure and Smooth Login
Keep your Therap access safe with these quick tips:
- Use a strong, unique password (avoid names or birthdates)
- Log out when you’re done, especially on shared devices
- Avoid logging in on public Wi-Fi unless you’re using a secure VPN
- Always enter the correct provider code before your username
- Use a recommended browser like Chrome or Firefox for best performance
These habits protect sensitive health and client data—and keep you compliant with HIPAA guidelines.
Final Thoughts: Get Help If You Still Can’t Log In
If you continue having trouble, reach out to your agency’s Therap administrator for direct help. They can reset your account or check for system errors.
You can also visit Therap Support to find guides, training, and help desk contact info.